Review the Release Notes and User's Guides for Encryption Desktop system requirements.The following best practices prior to the installation of Symantec Encryption Desktop: Note: Dynamic disks and software RAID are not supported.įor additional system requirements and best practices information for use on Windows Servers, see article 153563 "Drive Encryption on Windows Servers" Windows Server 2008 64-bit Edition (Service Pack 1 and Service Pack 2) with internal RAID 1 and RAID 5.Windows Server 2008 R2 64-bit Edition with internal RAID 1 and RAID 5. Windows Server 2012 64-bit Edition with internal RAID 1 and RAID 5.Windows Server 2012 R2 64-bit Edition with internal RAID 1 and RAID 5.Symantec Drive Encryption is supported on all of the following Windows Server versions: S ymantec Drive Encryption on Windows Servers This includes such off-line defragmentation tools that bypass the Symantec Drive Encryption file system protection in the OS or system restore tools that replace the MBR.įor more information about requirements for UEFI systems, see article 153530, "Best Practices: Symantec Endpoint Encryption and Symantec Drive Encryption". Note: Symantec Drive Encryption is not compatible with other third-party software that could bypass the Symantec Drive Encryption protection on the Master Boot Record (MBR) and write to or modify the MBR. Tablets and any systems without a wired or OEM-supplied attachable keyboard are not supported For more information on the firmware and boot drive, contact your system administrator or hardware manufacturer.Boot drive must not be configured with RAID or Logical Volume Managers (LVM).Boot drive must be partitioned in GPT with only one EFI system partition on the same physical disk.UEFI firmware must allow other programs or UEFI applications to execute while booting.System must be certified for Microsoft Windows 8/8.1 64-bit or Microsoft Windows 7 64-bit.To encrypt systems booting in UEFI mode, the following additional requirements must be met: If you are installing Symantec Encryption Desktop for email or other Symantec Encryption Desktop functions, you can install on Windows 8/8.1 32-bit systems and boot using UEFI mode without having to meet these requirements. The following requirements apply only if you are encrypting your disk. Note: Click the links in the Table of Contents below to skip directly to each topic discussed in this article.Įncryption Desktop for Windows - System Requirementsįinding Your Serial Number or License Numberįor all information related to Symantec Encryption Desktop system requirements, including compatible Operating Systems, see KB 161116.Īdditional Requirements for Drive Encryption on UEFI Systems All points will be discussed, including where to download the software, as well as performing the actual installation. Symantec Encryption Desktop 10.3.2 is the version installed on this hard drive.This article includes all the steps necessary to install the Symantec Encryption Desktop client. Is it possible to retrieve the keys from this unbootable hard drive and import these key into another copy of Symantec Encryption Desktop? According to online lresources, if I had been able to boot into the operating system, then I could export and import the keys. My client has older documents that were encrypted using this laptop that she can no longer decrypt. My client is asking if it is possible to retrieve the encryption keys stored this hard drive. I am also able to see and access the uncorrupted files and data on this hard drive. I am able to remove the hard drive from the laptop and insert it into a external USB dock connected to another computer. Numerous attempts were made to repair the Windows 7 OS, but they all failed. My client has a laptop that can no longer boot to the Windows 7 OS due to physical damage and corruption on the hard drive. This is my first exposure to Symantec Encryption Desktop.
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