If there are a huge number of messages there you might find it easiest to clear them (the brush icon) and then start PsychoPy ® again to generate a new set of messages Open the Console app (open spotlight and type console) When you hit you will hopefully get a moderately useful error message that you can Contribute to the Forum (mailing list) "C:\Program Files\PsychoPy2\python.exe" - m psychopy. Paste the following into that window (Ctrl-V doesn’t work in Cmd.exe but you can right-click and select Paste): Reinstalling the application may fix the problem”? If so that indicates you need to update your. Windows users (starting from the Command Prompt):ĭid you get an error message that “This application failed to start because the application configuration is incorrect. The way to get that message depends on the platform (see below). If resetting the preferences files doesn’t help then we need to get to an error message in order to work out why the application isn’t starting. ![]() To fix that see Cleaning preferences and app data, below. What this means is that an error has occurred during startup itself.Ĭommonly, the problem is that a preferences file is somehow corrupt. You may find that you try to launch the PsychoPy ® application, the splash screen appears and then goes away and nothing more happens. ![]() That said, a huge number of bugs have been resolved by the fact that there are literally 1000s of people using the software that have contributed either bug reports and/or fixes.īelow are some of the more common problems and their workarounds, as well as advice on how to get further help. Running on all possible hardware and all platforms is a big ask. Regrettably, PsychoPy ® occasionally has bugs.
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